At FeliceMinds, we are committed to protecting your privacy and the confidentiality of your information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform, which serves mental health professionals and companies by providing assessments and reporting tools. By using our services, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
1.1. User Information: We collect information provided by mental health professionals and companies during the registration process. This information may include names, contact information, and company details.
1.2. Assessment Data: We store assessment data that is generated using our platform, including responses and results. This data is provided by clients of mental health professionals and companies.
1.3. Usage Data: We collect information about how our platform is used, including login times, pages viewed, and actions taken within the platform.
2. How We Use Your Information
2.1. Service Provision: We use your information to provide our assessment and reporting services to mental health professionals and companies. This includes generating assessment links, delivering assessment reports, and facilitating communication between professionals and their clients.
2.2. Communication: We may use your contact information to send important service updates, notifications, and information related to your account.
2.3. Platform Improvement: We analyze usage data to improve our platform, enhance user experience, and develop new features.
3. Data Sharing
3.1. With Professionals and Companies: Assessment data and reports are shared with the mental health professionals and companies who have created assessment links and provided them to their clients.
3.2. Service Providers: We may engage third-party service providers to assist in delivering our services, such as cloud hosting, analytics, and communication tools. These providers are bound by confidentiality and data protection agreements.
3.3. Legal Requirements: We may disclose information when required by law, such as responding to court orders, legal processes, or government requests.
4. Data Security
4.1. We implement security measures to protect your data, including encryption and access controls. However, no online platform is entirely secure, and you use our services at your own risk.
5. Data Retention
5.1. We retain assessment data and reports as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by legal obligations.
6. Children's Privacy
6.1. Our platform is not intended for individuals under the age of 13, and we do not knowingly collect information from children.
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on this page, and the revised policy will become effective immediately.
8. Contact Us
8.1. If you have any questions or concerns regarding this Privacy Policy or any aspect of our platform, please contact us at helpdesk@feliceminds.com.
By using FeliceMinds, you consent to this Privacy Policy and our data practices. We are dedicated to maintaining the privacy and security of your information as we serve mental health professionals and companies. Thank you for choosing FeliceMinds.